In an organisation that is fast-paced and forward-looking, reflection can be seen as passivity and therefore discouraged.
In an organisation that values learning, reflection is critical for evolution and decision-making.
During times of change and transition, eternal truths and assumptions will be crumbling. Facing fundamental beliefs and issues through reflection is critical but also highly uncomfortable.
To design a successful change, an organisation will have to design reflection to balance the permission to explore the unknown, uncertain and unsaid with the protection of setting the appropriate limits and focus.
Leaders design the spaces for reflection, for themselves and their organisation.